[Resolved]  Hyundai Motor India — Corporate discount not given even after one and half year

Address:

Surat, Gujarat

I HAVE PURCHASED HYUNDAI I10 CAR ON 11.05.2013 FROM NANAVATI HYUNDAI, LP SAVANI ROAD BRANCH, SURAT. MY CAR'S REGISTRATION NUMBER IS GJ-05-JD-1749. THE DEALERSHIP, FOR WHATSOEVER REASON HAS BEEN CANCELLED BY HYUNDAI IN 2013. AT THE TIME OF PURCHASE I HAVE BEEN TOLD ABOUT CORPORATE DISCOUNT OF 2000 RS, FOR THAT I HAVE SUBMITTED DOCUMENT (MY IDENTITY CARD AS A DOCTOR) TWICE TO THE DEALER, I HAVE BEEN PROVIDED COPY OF CORPORATE DISCOUNT LETTER. ITS NOW ONE YEAR AND 4 MONTHS, EVEN THEN, I HAVE NOT BEEN GIVEN CORPORATE DISCOUNT OF 2000 RS. I HAVE GIVEN WRITTEN INQUIRY 3 MONTHS BACK BUT NO RESULT. I HAVE TALK WITH CUSTOMER CARE EXECUTIVE OF HYUNDAI AROUND 10-15 TIMES, BUT EACH TIME I HAVE BEEN TOLD THAT "YOUR COMPLAIN HAS BEEN FORWARDED TO CONCERNED DEPARTMENT". AFTER SUBMISSION OF WRITTEN COMPLAIN TO HYUNDAI CUSTOMER CARE, I TALK TO CUSTOMER CARE EXECUTIVE FIRST TIME ON 08.07.14, HE HAS GIVEN NUMBER[protected] TO MY COMPLAIN. THEN AFTER I HAVE TALK TO CUSTOMER CARE EXECUTIVE SEVERAL TIME BUT EACH TIME THE ANSWER REMAINED SAME "YOUR COMPLAIN HAS BEEN FORWARDED TO CONCERNED DEPARTMENT". HYUNDAI MUST GIVE THE ABOVE MENTIONED DISCOUNT OF 2000 RS WITHOUT ASKING FOR IT AS IT'S PROMISED BY ITS DEALER ON ITS BEHALF, BUT THEY ARE NOT RESOLVING THE ISSUE EVEN AFTER COMPLAINING SEVERAL TIMES??? I AM HAVING THE DOCUMENTS RELATED TO PROMISES GIVEN FOR ABOVE MENTIONED DISCOUNT OF 2000 RS. THANK YOU.