Hyundai Motor India — Fraud by shankara hyundai

Address:

492001

My name is prabhat mishra and i live at raipur. I have purchased a hyundai xcent sx (O) from shankara hyundai, raipur.

As things stand, when i have taken delivery & drove it to my home. While opening door, i found that the driver side door has been painted. Immediately i called up to sales gm as well as service gm about the same.

They firstly denied about the painting done at front driver side door, later they accepted about the same & offered me to replace the door.

Sooner on 2rd day, i informed them about intermittent braking issue / dicky lock problem / seats cloth were rough due to heavy usage. And for that they told me to be rectify whenever i will be going to visit their showroom. Also agreed to replace abs system, all seats immediately.

After 5 days when i visited showroom, while registration for repairs i found that my vehicle was serviced 2 times earlier to my purchase. When i report this issue, both sales & service gm called me for meeting & offered me 3rd year extended warranty & many courtesy services till 3 years.

At discussion they all agreed about billing the car to 2 persons.

I do have recording of conversation with me by sales gm-shankara hyundai. Also i have taken snapshot of old buyers of this car.

Now looking to this scenario, i has been forced to move to logged a fir against “shankara hyundai” and “hyundai” company for doing such a forgery with me. And also to move to consumer court for justice.

I will wait till tomorrow noon, if you want to resolve the issue. Else i will move further.

Prabhat mishra

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