[Resolved]  Hyundai Motor India — Non delivery of verna 1.6 crdi despite give booking amount and placing of order

Address:

Bareilly, Uttar Pradesh

I had booked
Hyundai Verna 1.6 CRDI SX model on 04 Apr 14 and had made an advance payment of
Rs 10, 000/- as booking amount for which i have the receipt too. The booking was
made by the Sales Rep Mr Deepak Yadav. However to utter disbelief the senior sales manager declined to deliver
the car on the penultimate day of purchase quoting excuses that they don't deal
with CSD cars and hence cannot deliver the car which the co was aware of the
type of purchase and all negotiations was worked upon(as per Lucknow CSD depot
they are the authorised dealer thur CSD too). As a result i had to last minute
change my buying plans and had to finally purchase the said model from Lucknow
(through CSD). This not only displayed an unprofessional approach shown by the
dealer but also a breach of trust amounting to both financial loss and redundant
inconvenience. The said dealer may be questioned on his approach and declining
to supply car thru CSD, breaching of trust. Also compensation fo9r same be made
for causing inconvenience to the bonafied customer.