[Resolved] Hyundai Motor India — service complaint | |
Respected sir
I have a complaint against Hyundai popular service center at vetturoad, kazhakootam. I gave my car to change the front glass. They had returned the car after 4 days from the date they have to return. After they retired I saw the car's seat and engine parts r full of mud water. And all its electronic items are damaged they have taken back the car again. They had promised me to give the car back in showroom condition.on the date which they want to return, I had a call at night 12:30am, the car met an accident at perappancode. That is outside showroom. The car was severely damaged, it's 23 parts including axle, bumper, radiator tank etc were damaged. All these happened from their side, even after all these happened I am forced to repair the car with my insurance. After all these I didn't get my car back on time.
I will attach the photos of car which they have damaged. I am requesting you to contact me with one who know Malayalam on pH no. [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved Hyundai Motor India customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
Myself suraj c george my car number is KL-17-8006.I have given my car for service in hyundai authorized service station popular motor world pltd geethanjali jn, nh, bye pass, vyttila kochi 682019, tin no [protected]c, on 29/4/2015, and it return back on 30/4/2015 but i am not satisfied about their service and the car is not working condition . The complaint atteded by HARIKRISHNAN ([protected]), then my car is given for service on 5/5/2015, and the complaint is not corrected.then i complaint regarding this problem to the service manager popular hyundai kochin ([protected]) and relation manager ([protected]), according to them, they asked more time for service, on these days i will have to hired taxi for my work, ( yesterday 13/5/2015 they send two road service persons to my home and they checked the car and clear the timing belt sound but after the test some other complaint is started when car is started and switch on the head lamp the car is raising more and car is running without axcilator in every gear position on 40, 45 km on sitting on 2 or more persons in the car, then car mileage is so low . i cant suffer this petrol cost and these complaints are happened only the after service on popular hyundai service center vytilla ) so i requested you to take necessary action immediately about it, otherwise i will have to complaint about it the CONSUMER COURT . i also attached credit invoice bill copy and 2 times repair order sheet.
regards,
suraj c george
[protected]
regards,
suraj c george
[protected]
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I am a customer of Hyundai and I have Hyundai I 10 which I have been using since last 3 years at Gwalior. The registration number is MP07CC6018. I have sent my car for normal servicing on 22nd November to Royal Hyundai (Royal Motors Gwalior (P) Ltd). And I received a call from service centre that estimate of service charge would be Rs.4000.00 and I have confirmed them to do the job. And again I received a call from their technician that there has to be replacement of two parts which cost will be 8000.00 and even more than that. As I have cashless insurance from Royal Hyundai ( bajaj Allianz insurance) and I have informed them the same.
But it is surprising to inform you that initially they confirmed that this will not be covered under insurance and again being informed that it may take 2 to 3 days time as insurance person will survey the same. And their best advice was to purchase the parts if you need your vehicle on same day.
I have forcibly withdraw my servicing and asked my driver to come out without servicing and they have billed Rs.1585.oo but they have not done anything to my car.
Somehow my driver settled the bill and sharing this bitter experience with your customer care that how a valued customer is being treated and manipulated by your dealer.
I have decided not to send any car for servicing to your dealer any more.
And hopeful to get a response from you quickly.
Thanks
For Swastik Roadlines Pvt Ltd.
Dinesh Mishra
GM-Operation
[protected] (M)