[Resolved]  Hyundai Motor India — Service Problem

Address:

Kanpur, Uttar Pradesh

Please refer my Complain no .120169.dt. 4th October 2014 I Was going to Faizabad because my fatherilaa expired, but in the morning of 4th October front break was out of work(fail) and due to that my car make accident with devider on highway. Due to that car could not be drive. The Accident was between Barabanki & Faizabad.main place is Muwai Kasba near Petrol Pump. Then i call on your Toll free no. [protected] for reaquest to help & repair to all these things . after 30 minutes of complain i got phone call from Faizabad and they said, he is sending vehicle(crane) from faizabad for(toaching) help, but after 30 minuts again i got phone from same no. he said that faizabad servcie center not responding so i am sennding you crane from lucknow for help and after few minutes again he said that lucknow service centre not responding i am sending you crane from Basti. I wait around 7 hours on highway but no one came from Hyunday for my help. after that we hire private vehicle and machenick and then we go faizabad 6.30 pm you assured to your customers for 7 x 24 servcie but all are wrong commitment by you. now i am decided that i am going to sell my car I20 sportz model and never buy anything from your Company.total- 7- 8 cars from Hyundai in family relation but after this poor service by you, we all are going to sell . Onething more if any body ask to me about car of Hyunday or their servcies then my comments would be negative. Just let me send your reply about this matter as soon as possible.