Reference to my email dated 19th January 2015 and complaint/ service request ID No.[protected] I put a complaint that, on 16th & 17th January 2015 I went to Hyundai servicing centre of Silchar for 3rd free servicing of my car (regd. no. AS 10 A 6194) but service provided to me is half done i.e car washing and inside cleaning of car is not provided to me and hence, in connection to this I also provided photo proof.
Though after my complaint your servicing centre ring me up on 19th January 2015 and asked me to take prior booking for getting the incomplete work of 3rd free servicing completed. Now, if already I went two times for servicing of my car and your dealer provided half done servicing then why there is a question of taking prior booking again. Further, I am working in a govt office and already spare my 2 working days for servicing of my car. Then how come it will be possible for me to spare another working day.
Rather compensating me though I visited two times for getting 3rd free servicing, your manager of that particular service centre replied in a non sense manner (reference to the mail from you service centre attached/ forwarded). I would like to suggest you, better your servicing centre should be directed from your end to atleast collect my car from Silchar town for completing the incomplete work of 3rd free servicing of my car because it may not be possible for me to further spare my official working days.
Hoping for positive response from Hyundai India Motors Limited.
Jahan Uddin Choudhury
[protected]
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