[Resolved]  I Recharge — Idea postpaid bill rs. 1350/- has been deducted from cc but not refunded

Address:Faridabad, Haryana, 121001

I have done my idea bill [protected] amount inr 1350/-from irecharge online but money was deducted but not success and still not refunded in my credit card transaction id

Details mention below
Regards
Satender ([protected])


Dear satender,
This is in regards to your order with reference number bf9o5k2470da2q6u4x81 on the merchant website irechargeonline.com.

We are unable to obtain authorization for the following payment 53796522.

Please re-visit the merchant website for completing the order.

However, in an rare event that the amount is charged or blocked in your account, we will coordinate with the bank and have the money reversed to your account within 7-10 business days.

For your convenience, we have provided the order details below.

Order information


Merchant website : irechargeonline.com
Date :[protected]:49:29
Merchant reference number : bf9o5k2470da2q6u4x81
Ebs payment id : 53796522
Payment amount : 1350.00
Customer name : satender
Customer email : [protected]@mfsformwork.com
Status : incomplete
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Aug 6, 2021
Complaint marked as Resolved 
Complaint comments 

Comments

Please do favour as soon as possible
Dear Customer,

We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We tried contacting you on your alternate number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular

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    Faridabad
    Haryana
    India
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