Iberry India — Iberry Auxus One display | |||
Hi, I had bought iBerry Auxus one on 8th December 2014 and got it Delivered on 1st of Jan 2015. My Device Serial Number is ON[protected] & IMEI Number is [protected]. My Screen display is broken, the issue they had given an advertisement saying that whatever we do on the screen it will not be broke, i haven't done anything on the device suddenly i got a crack on the phone. Without testing how these companies can give such wrong proof like this, I want the display to be replaced or else i want a new phone to compensate that. Please revert and do the needful. Regards, Sankar Was this information helpful? | |||
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iBerry India customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
I have faced the same issue with my Auxus One phone. As advertised the the phone was smashed with hammer and nothing happened looking at it, I went ahead and purchased it. The phone slipped from 1 feet and the screen cracked and the touch isn't working at all. I spoke to the customer service for a replacement of the display or atleast a discount as the price of the display is half the price of the phone the experience with the customer service was waste of my time. And the company does not even have the displays in stock. Such a useless company selling mobiles by cheating people. My iPhone which is cheaper than this phone worked even if the screen was totally cracked. Please look into this. I need a replacement.
Nothing happen even after complaint at consumer forum, Iberry is asking 9500 Rs. for Auxus one screen repair for a phone of Rs. 15000. This is a clear cut cheating & in our country people are making the public fool without any fear or tension. Jago Grahak Jago tried to help me but nothing happend. Tried to purchase spare LCD through maxbhi, but every time they cancel the order and move my money to their own ewallet, its also a cheater.com site.
Auxus is useless cheater company..The product is very very useles donot buy new products with the fame of advertising.. Shameful creatures making people fools
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what a Management & Service...?????
1) Display is not available on any proper place & in Company
2) Gorrila glass is Brocken after normal droped phone...!!!
3) Camera is not working proper...
So please provide me Service Centre in Gujarat State.. or please solv my problem..
Thanking You.
Hitesh chavda
Mobile :[protected]
Tuesday, 28, December 2015
C/o Rainbow Graphics, Amrut complex, Station road,
Amreli - 365601. Gujart india