Ibibo Group / Goibibo Complaints & Reviews

While booking train ticket through Google pay the payment status was processing so i tried paying again. After sometime money got deducted from both. I am attaching the payment receipt below. Please refund back one payment.
Thank you
Regards
Aiswarya SR
Kerala...

The pandemic cancellation flight refund pending for months with no resolution.

Mumbai - Chennai Roundtrip Flight
Refund • Task ID :[protected]
refund processed by Airlines but not to customers by GOIBIBO despite multiple discussions though they confirmed they got the amount from Airlines. Refund is INR. 4909 still unable to transfer to my wallet or to my bank account

Chasing since Jan...

I booked flight ticket from delhi to mumbai and paid through UPI. My payment has been deducted but no confirmation on transaction....

Respected sir,

Booked ID : GOFLD261D[protected]

I would like to inform you that I had booked 4 tickets from Mumbai to Varanasi for travelling dated[protected] vide Ticket Nos[protected]/28/29/30) through Goibibo on dated[protected]. But we can not travel due to country Lock-down for Covid-19.

I had have re-scheduled the same tickets to go from AIR INDIA office for travelling dated[protected].br...

I had booked domestic flight.Money debited, But no refund, PNR, mail confirmation. Not possible to connect to customer care / email.

I Think fraud people...

I Booked a ticket from bhagalput to patna on 21/12/2020 but the bookinng was not successful though the Rs 674 deducted from wallet and never came back.I Tried reaching them but it was not a worthy till date i have not received my money....

Booking I’d- HTLQX66XRP
I paid for a hotel booking which was not confirmed but my money for INR 3485 was deducted. And through 24/7 go support and help it was showing booking in process till I tweeted on Twitter about this concern.I had paid for this booking on 16/8/2021 for 17/8/2021 to 19/8/2021, and still there is no refund and any contact by your side...

Sir,
i booked my hotel for[protected] at kevadiya
but 1248/- rs is debited in my bank statement.Pls find attached but no service received from your group hotel.

I suffered a financial loss as well as mentally harrased by this invalid transaction which was done from your android application.
Regards
sunny shrikant mandore
[protected]...

I mamta Choudhary On July 31st, 2021 Tried booking a Train ticket from Darbhanga to New Delhi (DBG NDLS SPL- 02565) after doing Payment the ticket did not got booked but, amount of ₹5335 got deducted from my bank account. Then after i tried contacting the Goibibo team for the same but i didn't got any sort of resolution from their side, they keep telling me that I'll get my refund in 7 - 10 working Days but now It has been 20 days and I...

Payment transaction failed but debited from bank account...

Such a bad experience that I tried booking rooms and the money debited but the booking was not confirmed and there is no proper customer support system. I need my refund and want a responsible person to contact us on [protected] or mail [protected]@gmail.com...

I have booked a ticket from Delhi to USA via UAE. The routes they have provided in UAE is not possible during pandemic. They are landing us in Sharjah and then from there, we have to mange ourselves to Dubai. From DUbai bus stop, they are taking to Abu Dhabi via bus to pick our flight to USA (through Etihad). Due to strict pandemic rules in UAE, this is not possible.

Now, when we are cancelling the ticket it shows the refund...

I booked mumbai hotel kumkum date15augthru gugalpeytogoibib transaction id[protected][protected]@icicigoogalidCICAgoci546xgw. Rupees5528 and iget conform booking kumkum hotel but i pay secand transaction upiid[protected]to goibibo goibibo [protected]@icici google transaction id. CICAg0ciy-Rbg this peyment rupees5468.this peyment again no repply no any information Please my peyment is return thankyou...

I booked a room in vizag for 9 days but my upi transaction failed but money debited from my bank now I want my money...

Didn't get my money from goibibo. No an source to connect with customer care...

Still I did not receive a ticket refund which was booked before 1year.
Customer care is also not replying properly and I called many Times....

I've booked indigo airlines for 4th oct 2021 but I've cancelled it within one hour . Indigo has refunded my money but goibibo mailed me zero refund. Customer care is not reachable...

I was trying to buy flight tickets on 15th August and got redirected to the payment section where i chose UPI and then used Google Pay to complete the transaction. The amount worth 12443/- inr got debited immediately, however nothing happened on the Goibibo page and i didnt receive any message regarding booking confirmation.

Since then, i have tried contacting the Goibibo customer service via phone and email, but there is no...

I tried to book flight ticket on 11th Aug 2021 from vtz to ccu but booking was failed and amount 9147rs debited from my account and till not refunded I tired to call customer service again and again no proper response .please help me to refund my amount...

I booked a flight ticket from the GOIBIBO site, the booking procedure went fine, i submitted all my details, the payment also got deducted from my account, to [protected]@icici, but neither did i receive any confirmation or the PNR status of my ticket. I have tried reaching them through emails and the helpline number but nothing works, its a robot generated mail, which is of no help. Contacted the airline authorities as well, but they say...