Ibibo Group / Goibibo Complaints & Reviews

Hi,

I had changed my date and paid for it as well. The transaction reference is as attached. I am not sure whether my flight has been modified or not. Please confirm urgently....

I am just sharing my experience with the Goibibo Application.

I have created one booking from Goibibo on 31 aug and due to some personal issue i have to cancelled the booking and the booking was refundable now ut is going to be 1 month till date i haven't received my refund amount totally a fraud company i will suggest never to use Goibibo i have called more than 100 times but have not received any resolution till date Will...

I have booked flight on 10th June and later plan was changed so cancellaed the flight prior 1 month and still struggling for the refund as Goibibo has generated the RRN number and after complaining they have asked for 4 months statement then there is no response from the Goibibo team.

I have paid from my pockets and still struggling to get the refund back from Goibibo.
Booking ID: GOFLDMTANDC86F[protected].
Complaint...

This is with reference to the Booking Id: HTLINARCMNAEB5XK dated 20/09/2022, wherein we booked Hotel in Tromso, Norway from 11/12/2022 to 21/12/2022 and made full payment.

To our utter surprise, the booking failed and refund wais not issued to us despite our various followups with the customer care service.

We did not expect such intentioned lack of cooperation and deficiency of service from your end. Requesting...

This is to inform you that i placed a booking on go ibibo app of a hotel in mumbai which was a non existent hotel they deducted the money but now they are not refunding the money on fraud booking...i had to face a lot of diificulties and unprofessional behaviour of their customer care.. they did not assisted me on this problem....

I have cancelled a flight from goibibo for which they have refunded the amount in gocash wallet. I am unable to either transfer that balance to my account or use the amount for any other booking....

We are unable to check in to the hotel.
Hotel is not accepting the online booking it seems....

Goibibo ID : HTLDNARF36YXJHFJ
PNR : [protected]
Hotel booked on 20 Sep 2022
Thank you for booking with us.
Your booking at OYO 44583 Alpine Glow Heights,
Hyderabad is confirmed
Your booking at OYO 44583 Alpine Glow Heights from 20 Sep 2022 to 22 Sep 2022 for
1 guest(s) is confirmed. You have reserved 1 room(s) for 2 night(s).
Your have paid an amount of INR 1829.
For your booking,...

I had made 2 hotel room booking on Gobibo on 19th September 2022 at 9:51 am.booming id is HTLDNARZ76C9XLSF transaction reference number is [protected]
[protected]

Exact amount is 5384 instead of this I had paid 10768.kindly refund the excess amount...

I had book a flight ticket for 24th April 2022 from bangalore to imphal via Kolkata from goibibo, but the first flight from Bangalore to Kolkata got delayed and I couldn't able to take the second flight so after wasting my time for around 3hours arguing the Air india airlines cancelled my ticket..I applied for refund request and it was showing that they will refund the amount before July 31st 2022 in the goibibo apps..and after dt also it...

Booked the hotel paid online the hotel guy asked extra 500 to check in but I refused then I asked for customer support and they took almost 2 hrs for resolution just delaying the issue and wasting my time..at last after so much time lost and the day wasted they agreed on refunding money and that too it will take 10 days. No compensation nothing worst ever experience on Goibibo....

I’ve booked a hotel on goibibo.com on Saturday 13/08/2022 at Udaipur, Rajasthan for 4 people.
I left Jaipur at 12 afternoon on my way to Udaipur at 08:45 PM 5 KM apart from location got a call from Hotel owner saying that room was not available at the moment. I called back but he refused to make any other arrangement for me. I raise my issue to goibibo & with 52 minutes long call(Yes, with the agent) I said that it’s difficult...

Respected sir/mam,
I had booked a train ticket on 20AUG from Bangalore to Pondicherry and payment was done via upi. But for some reason, the ticket was cancelled and a refund was initiated immediately. A mail was received regarding the same and I got the message that the refund will be deposited in my bank account by the time of 27-30 AUG. In the failed booking section it is showing a refund credited in the account but I haven't received...

Our flight with PNR - CTF13E having 4 tickets from Delhi to Indore was cancelled on Aug 18 and we got mail that refund of INR 28, 436.00 will be issued within 5-7 business days. but still nothing credited to account.

We called Indigo customer care on Sep 5 and they said they issued the refund to you guyz. Can you please check and update by when we will get our refund from your end....

Hello ibibo.com,

I have opened mail account in ibibo.com (nikkee.[protected]@ibibo.com) on 2011 to create facebook account.
Now i am not able to recover and login my facebook account as my password is incorrect and the recovery otp and password is being send on my ibibo mail id which is not available any more and can't be found.
Kindly help me to login my facebook account on priority basis as i don't want to loose my...

Hello ibibo.com,

I have opened mail account in ibibo.com (nikkee.[protected]@ibibo.com) on 2010 or 2011 to create facebook account.
Now i am not able to recover and login my facebook account as my password is incorrect and the recovery otp and password is being send on my ibibo mail id which is not available any more and can't be found.
Kindly help me to login my facebook account on priority basis as i don't want to...

Sir, I booked a room in the hotel Ascent Biz Noida through you on 16th August 2022 at 20.37 pm for one night. ID HTLDNAQK6TH6V7PK . But the booking showed day use booking from 10.am to 7 pm. And showed check out already at 7 p m while I was booking it at 8 pm itself. How could it be possible. I was not given the room and my money Rs 3130/- deducted from my account without affording any accommodation. I was really very disappointed at this...

Hi, I booked a train ticket from Bangalore to Kalyan, Mumbai for 14 sept, 2022 and I wanted to cancel it later on but the booking is not reflecting in my account and cancellation isn't possible from irctc website since I didn't book it directly there. I've tried calling goibibo's customer care service and there is no option to connect with an executive at all! This has been a depressing encounter with goibibo. I'm not even able to reach their...

My name is manish madhav kuril i am from allahabad up i book a flight ticket form delhi to calicutt on 5sept 2022 but due to some issue i cancle my ticket on 5 sept around 7:30 pm they charge me around 15229 but after cancle my ticket they call me after 3 days and says they ticket cancllention charge around 6500 but in dgca guideline they clearly mention if you cancle the ticekt within 24hr the full amount will be refund but they charge me...

Dear sir,

This is very regretful to say that a Train ticket covered under Go Confirmed Trip got waitlisted and hence Cancelled on 2nd September only, but till date I haven't received the refund amount as covered under Go Confirmed Trip.

Last ten days i am continuously following up with the Goibibo Customer support, I raised a complaint also but nothing has been done.

Please go through the attached...