[Resolved] Ibibo Group / Goibibo — Don't use this app ever. Not reliable. | |||||
Goibibo just takes money and never does any follow up. It's the user who needs to do everything from confirming hotel and managing check in timings. There is no use of this app and not reliable at all. It's better to use other apps like Oyo which are more user friendly. Their customer care is worst.. They don't know what they are for Was this information helpful? | |||||
Complaint marked as Resolved
Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jan 03, 2016 Ibibo Group / Goibibo Customer Care's response Dear Sir/MadamGreetings from GoIbibo!! We value your feedback. We'll definitely share the feedback with the vendor involved. We regret the inconvenience caused. We are closing this case as the feedback stands acknowledged. Do take-out a minute to fill-in the survey for us. A word of appreciation would keep us pepped and motivated to serve you in future. Thanks and Regards, Akshat GoCare Team | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
5114
Pending
0
Resolved
1766
+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
Post your Comment