Ibibo Group / Goibibo — Flight cancelled refund

Address:

Chennai, Tamil Nadu, 600096

Hi Consumer Forum

I have booked three flight tickets from Chennai to Pune and Pune to Chennai. My flight got cancelled. Due to heavy rain in Chennai from 3rd to 8 Dec.

Pune to Chennai 6th Dec goair Flight 452 G8MS9HK2
Chennai to Pune 3rd Dec Spicejet Flight 530 NSGW4QQ6F
Chennai to Pune 2nd Dec Indigo Flight 452 N6EG4Y96V


For summary:
I have made 2 tickets:
1. Round Tickets: Chennai to Pune (2nd Dec) and Pune to Chennai (6th Dec) : Rs 13258
2. 1 Way Tickets: Chennai to Pune (3rd Dec) : Rs 7000

I paid total of Rs 20, 258.
I got refund of : Rs 4742 + Rs 6516 + Rs 6650 = Rs 17908.
I am still waiting for Rs 2350 the difference of what I paid.

I am talking to "Mayur.ShingariCD", Its almost 2 months and goibibo is not processing my refund. I asked Mr Mayur multiple times to include any senior person, but he is not doing it. I have wrote around 20 emails till now to goIbibo, but no response yet.