Ibibo Group / Goibibo — Fraud during refund - ignoring customer follow up | |||||
This is to inform the GoIbibo management team that I have Lodged an FIR against GoIbibo management team on account for cheating the customers by non deposit of refund amount for more than 15 days, ignoring customer emails, asking customer to send credit card statement and not responding thereafter and most importantly, complete carelessness regarding repeated customer calls and emails. The concerned people whom have been reported at the Ganghigram Police Station in Rajkot, Gujarat are as follows: 1) Kawalpreet Kaur Chadha - IB1426_Kawalpreet CD 2) Vaishali - VaishaliCD_IB1901 3) Ajay - AjayIBIBODOM_IB1761 4) Abdulla 5) Neha 6) Manish 7) Dibankar 8) Nischay 9) Shruti - Agent with Goibibo 10) Ashish Kashyap 11) Sanjay Bhasin Goibibo Ticket Reference Number: 1204880, 1204862 and 1273765. Related PNR numbers: YDDLL & H78B5 Booking ID: TUAQ6VL4W & TUAQ684R4 Amount not refunded as part of this fraud: 6566 + 286 + 900 I am not responsible for any further consequences as part of this ignorance from your end. Regards, Pratik Mavani. Was this information helpful? | |||||
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Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |||||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
Just wanted to know if your refund was completed or not? Since i'm facing similar kind of issue from GoIbibo, I wanted to get better idea if writing to this complaint forum helped you get refund or you had to go through any other process or alternatives. Please write over here so we all get to know of any solutions/suggestions you have.