Ibibo Group / Goibibo — Full refund of my flight tickets | |||||
I booked a ticket from Tirupati to Delhi via Ibibo. Since there is no direct flight between said destination so they gave me connecting flight from tirupati to hyderabad and hyderabad to Delhi. I booked these tickets a fortnight back but suddenly yesterday I got a call from trujet stating their flight has been cancelled. Trujet gave me an alternative option but they wasn't working for me. So I opted refund. I called up Ibibo for Complete refund other journey but Ibibo wanted me to reach hyderabad somehow and board the other flight. Since that flight is confirmed so they cannot refund my money for the same. So I am left with 600kms to manage somehow but arrive on time to board the connecting flight. Ibibo is full of money making bugs. I am left with no other option but leaving my 2nd flight as well. But I will keep spreading it every where. So that people start taking initiatives and booking there tickets directly from airline's website.if this kind of situation arrives with them in future atleast they don't have a 3Rd party involved unnecessarily to make their situation complex. Goaibibo is full of non sense puppets they don't take sense but keep talking. When everything suppose to be done from airlines than why are the sitting in between. Why do we encourage their presence. I take a break now and say no to Ibibo forever. Was this information helpful? | |||||
Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |||||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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