[Resolved]  Ibibo Group / Goibibo — Hotel booking cancellation but refund not credited after 7 days.

Respected sir
I have booked a hotel in delhi on 14/09/2016 with bookind id htlwutu3zm and the same is cancelled by me but i have not received the refund in my account after 7 days. When i contacted the ibibo care all the time they reply that money has been sent from their end u contact to ur bank when i contacted the bank they replied they have not received the refund and also in my ibibo account refund queued is showing.
Please help me to get my refund back and take strict action against them.
Regards
Mohd shoaib
[protected]
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Sep 25, 2016
Complaint marked as Resolved 
complaint not resolved yet by the company. I have note received yhe refund.
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Sep 25, 2016
Updated by Mohd78422
Respected Sir
I have booked a hotel in delhi on 14/09/2016 with bookind id HTLWUTU3ZM and the same is cancelled by me but I have not received the refund in my account after 7 days. When I contacted the ibibo care all the time they reply that money has been sent from their end u contact to ur bank when i contacted the bank they replied they have not received the refund and also in my ibibo account refund queued is showing.
Please help me to get my refund back and take strict action against them.
Regards
Mohd Shoaib
[protected]
Sep 27, 2016
Updated by Mohd78422
thank u for raising my voice to the higher authority so that I got my refund.
once again I m very thank ful to u.
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