Ibibo Group / Goibibo — I got totally dirty seat in bus booking, check pics

Address:122002
Website:Wwe.goibibo.com

Sir, i booked 1 ticket on 13 nov 2016. From "Muktainagar" to "Pune" of bus "Jai mata di Travels" via goibibo.com. Amount of Ticket is as given below.

When i moved towards my seat,

I found that allocated seat was very dirty, spitted n gutakha pouchs were spread over there. I asked to cleaner n driver but they said that your ticket is online hence you should contact to booking company.
I want my 624 Rs back.
Here is detail: PRN[protected]
+5 photos
Was this information helpful?
No (0)
Yes (0)
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ibibo Group / Goibibo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    5115
    Pending
    0
    Resolved
    1767
    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
    View all Ibibo Group / Goibibo contact information