[Resolved]  Ibibo Group / Goibibo — No proper relay of the flight timing

Website:goibibo

I had booked a flight from Kolkata to Bangalore for 28th december and my actual flight timing was 9:20 pm and i was suppose to reach Bangalore by 11:50 pm. As i reached Netaji Subhash Chandra Bose International Airport, Kolkata for my departure i came to know that the flight had already left at 6:00 pm but Goibibo did not give me any information about it. I was totally unaware. They did not send me the information in the phone numbers i provided. I missed the flight. This is very sad to know that the website we trusted is so unreliable.
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Aug 7, 2021
Complaint marked as Resolved 
Ibibo Group / Goibibo customer support has been notified about the posted complaint.
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Comments

Dear Priya

Please share the booking id so that we may check and revert.

Thanks and regards
Mayur
Gocare Team

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    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
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    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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