[Resolved] Ibibo Group / Goibibo — No proper relay of the flight timing | |||
I had booked a flight from Kolkata to Bangalore for 28th december and my actual flight timing was 9:20 pm and i was suppose to reach Bangalore by 11:50 pm. As i reached Netaji Subhash Chandra Bose International Airport, Kolkata for my departure i came to know that the flight had already left at 6:00 pm but Goibibo did not give me any information about it. I was totally unaware. They did not send me the information in the phone numbers i provided. I missed the flight. This is very sad to know that the website we trusted is so unreliable. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
Please share the booking id so that we may check and revert.
Thanks and regards
Mayur
Gocare Team