Ibibo Group / Goibibo — No refund made after bus cancellation

Address:560076
Website:www.goibibo.com

I had made two bus bookings through GoIbibo and had to cancel the trip. I had made the payment through Freecharge. After around 2 weeks after cancellation I dint get the refund, so i complained for same. For which it was told that I will be getting m recharge after 5-7 working days but even after 2 weeks I dint get any refund. I wrote another follow up mail but the response remained same(automated mail) and even after 1 month I have not received my refund.

Its really frustrating seeing the ignorance of Goibibo.

Booking id- GOBUSAND38b4b[protected] ; GOBUSANDfae[protected]
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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