[Resolved]  Ibibo Group / Goibibo — Not mentioning in the hotel policy and rules about unmarried couples

Address:	Gurgaon, Haryana, 122018
Website:	Goibibo.com

I have booked a room through the Goibibo App. In the first page of the booking, i have gone through the hotel rules and policy which had no mention about unmarried couples at all and there was only one rule about cancellation policy of the rooms which any rational customer would assume is the policy about how customers can cancel the room they already booked. Right after the Hotel rules and policy, there was the 'book now' option which i clicked on after going through hotel rules and policy. Why would any sane man go through the rules again after he booked the room. Any customer would look at the rules before he/she books a room. The rule about unmarried couples was there in the second page under the cancellation policy under a note. The rule about unmarried couples being an important rule should have been there on the first page under the hotel rules and policy before the 'BOOK NOW' option. My female friend had to leave the room and stay outside on the streets as we had nowhere else to go and the Hotel management misbehaved with my female friend and told us we could only stay if we kept the door of our room open. I demand compensation of the largest extent for the treatment meted out to me and my female friend and the mental agony we had to go through.