[Resolved] Ibibo Group / Goibibo — Refund into gocash instead of bank account | |||||
On cancelling a ticket, the refund amount was credited into gocash without any permission or intimation. As only 5% of the ticket amount can be used from gocash, the refunded amount stays unusable. This seems legally incorrect and i request to refund the amount into source bank account. So to make every customer aware of this, it is a no-refund in case of cancellation, if booked via goibibo. Was this information helpful? | |||||
Jul 28, 2016 Complaint marked as Resolved Sorry. But customer care co-operated well. The amount was already used in a booking. So it was unavailable. Thanks. Ibibo Group / Goibibo customer support has been notified about the posted complaint. | |||||
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+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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