ICICI Bank — Account transaction

Address:Hyderabad, Andhra Pradesh, 500008
Website:www.icicibank.com

ICICI bank changed my balance details without my notice. I had major shock when I saw that the detailed statement that i was looking was totally different from what I say yesterday. They have done some adjustments which is not clear to me. If the bank can automatically change the previous records in the online detailed statement, I would say its not worth saving the paper. Moreover, i think the bank should not be allowed to do so and should be charged penalty. I was in wayanad and the hotel owner did not let me stay as he said that the money was pulled back and he has given the room to someone else. I went there with my family and ended up paying 20 thousand for two days.
Also, the citibank card payment i made was reverse swiped by ICICI bank. I am paying interest for that as well.
I need a refund of what i have lost, plus my medical bills and want to ensure that banks should not be allowed to change a previous days transactions/balance/credit debit from the next day onward. they should have separate records if they have to adjust some amount.
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ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

Wwe regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a3a6ka) in the subject line.

Regards,
ICICI Bank Customer Service Team

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