[Resolved]  ICICI Bank — Agreed interest on Fixed deposit no.:[protected] was not credited

Address:

Pune, Maharashtra

Hi Team, Can this complaint be lodged against ICICI bank who has not credited an agreed interest of 9.00% on FD[protected]. Initially i logged a fixed deposit of Rs.1, 00, 000/- on 22/05/2014 for 390 days @09.00% whose maturity date was 15/06/2015. But after maturity when i saw a credit of Rs 4, 584 as an interest (approx. 4.5%) on this FD i got shocked and complained icici bank Hinjewadi branch, Pune along with phone banking who has raised service request on 22/06/2015 After several follow-ups and with number of service requests which are mentioned below: 1.) SR[protected] 2.) SR[protected] apart from above three there were other 3 service requests which i don't have handy with me at the moment, i could see that the case is moving nowhere and i get a response that they are still working on this, or they close the service request saying customer has not picked up the phone which is not the case. I need to call them up and have to explain the matter each time and get the service request raised. I got completely frustrated with ICICI bank service and would like to switch to another bank once i get my agreed interest on this FD. Regards, Mukul Jain Ph. no.: +91-[protected]