ICICI Bank — balance debited without informetionH

Address:

New Delhi, Delhi

Dear Sir, My Account number is[protected]PUNIT KUMAR), which are a Salary A/C in ito delhi branch. My contact number is : [protected] My mail ID: punit.[protected]@gmail.com I was just checking my bank statement and got the shock because my account has been debited by SMAB charges: [protected]. SMAB chgsMay15+Stax56.43 Total DR-513.00INR I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no message. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) I.e. "Levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006. Thanks & Regards Punit kumar