ICICI Bank — Balance deducted against an order but orded cancelled

Address:

Pune, Maharashtra

I made a purchase on paytm and paid the amount through ICICI Net banking. On paytm I received a message 'Payment Failed' but my balance deducted from my bank account. I mailed to paytm and they mailed stating payment failed from ICICI bank and you'll get cash back from their side but no cash back till now. Transaction made on 24th June 2015 for Rs. 239 Please resolve the complaint asap.