[Resolved]  ICICI Bank — bill not received

Address:New Delhi, Delhi

Dear complain officer My name is Ankit Asthana, I have a ICICI bank Coral credit card, I have been charged Rs.500 extra as late fee for my 16 jan to 15 feb cycle bill, due date 2nd march. I did not received any bill at my address, when I spoke with the customer care executive he said that the bill had been send to my address and received by rahul but I don't know any rahul, i have'nt receiver any bill at my address also not any phone call or massage, i was out of internet so i don't know if any email has been send. So kindly do the needful in favour of cancellation of late payment fee of Rs. 500 I wioll be highly oblige. Regards Ankit Asthana Mobile no. [protected]
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Aug 8, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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