[Resolved]  ICICI Bank — Cash not received from atm but amount deducted from accounts

Address:Gurgaon, Haryana, 122001

Dear sir,
We have use our icici atm card through indusand bank atm ashok vihar phase 3 gurgaon on 14th may 2016 for withdrawal the cast but we have not receive the cast through atm & amount rs.10000/- has been debit in my account.

We have raise complaints at icici customer care department but not resolve after that we have raise the complaints to icici branch (Gurgaon sector 14) & asking the cctv footage but no +ve response & still we have not received the cctv footage,

We have already visit the indusand branch gurgaon sec-14 but he was not ready to raise the complaint against this.

So request to you pls help.
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May 10, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2016
ICICI Bank Customer Care's response
Dear Customer, ( Manish K1)

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3jyp3) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team.
Oct 18, 2016
Updated by Manish K1
Hi,

Form last 4 month we have mail to every one but still we have not received any solution,

again you have suggest me to mark some one, Why ?

its your concern arrange to solve it on urgent basis.
Verified Support
Oct 19, 2016
ICICI Bank Customer Care's response
Dear Mr. Teja,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Verified Support
Oct 19, 2016
ICICI Bank Customer Care's response
Dear Customer, (ViratG)

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3jxsa_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Oct 19, 2016
Updated by Manish K1
Dear Team,

Why repeated again & again same thing ?

we have already update that we have chase with all concern person from last 4 month & mark to all but still not resolve & you again me suggest that drop a mail again to some one

This is not acceptable
we need solution only

Thanks & Regards
Manish Kumar
[protected]
Oct 19, 2016
Updated by Manish K1
Any update on this ??
Oct 21, 2016
Updated by Manish K1
Can you revert on this ?
Oct 25, 2016
Updated by Manish K1
Reminder...1
Nov 04, 2016
Updated by Manish K1
Reminder...2
Nov 07, 2016
Updated by Manish K1
Reminder...3
Nov 10, 2016
Updated by Manish K1
Hi,

We have chasing this last 23 days but still we have not received any + response from your end.

how many days you have required to resolve this ???
Nov 14, 2016
Updated by Manish K1
Anu update on this ?????
Nov 22, 2016
Updated by Manish K1
Reminder...
Complaint comments 

Comments

My FD was matured on 8-Oct, but still I did not get my interest and amount as well. They told me that I will get it on 10-Oct but still I didn't get it. They are making fool of me.
I had a gift card of [protected] of 4ki tried to use it for the shopping but the card is shown asa decline .i tried to know in the icici.com site but no use.then i tried to call he custome care then they kept me on hold for 10 min and hang up the call.so, may i know how to activate my card and check the balance in my gift card

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