[Resolved] ICICI Bank — Cheque clearing | |||||
I have deposited cheque at Icici bank Manjalpur Branch on 7 December 2016 in morning around 10 am. Cheque was related to Punjab national Bank (PNB) of Rs 50000. The cheque got debited to PNB account on 8 December at 10 am but same was not credited to my savings account till 9 December till 8:20 pm. I tried to call Branch but no one picked up the phone. I in from bank with online chat but no progress. In evening after branch close the customer care say please check at depositing branch. Normally it takes 2 working days (including date of deposit) to clear the Cheque. I had make my credit card payment and do online transfer to my family. Which I am not been able to do it. In evening when i call customer care they cheque will be cleared by Tuesday. This is example of very bad customer service on part of bank. Was this information helpful? | |||||
Jan 9, 2017 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Dec 09, 2016 ICICI Bank Customer Care's response Dear, We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a3r5b4) in the subject line. Regards, ICICI Bank Customer Service Team | |||||
 2 Comments | |||||
Comments
Hi
Name: R Preethi
Emp No: 171012
Sir i have posted my PF withdrawal form 1 month before to Hyderabad ICICI Bank Payroll Department. But so far i have not received any communication from the department.
Pls let me know the status my mail to below mentioned mail id.
Thanks
Preethi
[protected]@gmail.com
Name: R Preethi
Emp No: 171012
Sir i have posted my PF withdrawal form 1 month before to Hyderabad ICICI Bank Payroll Department. But so far i have not received any communication from the department.
Pls let me know the status my mail to below mentioned mail id.
Thanks
Preethi
[protected]@gmail.com
ICICI Bank Customer Care's response, Dec 13, 2016
Verified Support
Dear Madam (preethi72),
We're sorry to hear about your concern. We have intimated the concerned officials in ICICI Bank to connect with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
We're sorry to hear about your concern. We have intimated the concerned officials in ICICI Bank to connect with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
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How to transfer amount to other accounts. while i am trying to transfer the amount .I am facing the above issue. let me know how should i do
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a3r5b4_aaaa) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team