[Resolved]  ICICI Bank — Credit card application

Address:

Mumbai City, Maharashtra

I had applied for a credit card with ICICI bank, i hold a salary account with the Bank and filled an online application for the same post which i received an email and a call from the bank representative confirming details and briefing on the documents required. A bank representative collected the documents as per my convenience after few days i received a call from the bank requesting for an Address proof, I had already provided a copy of my passport along with the Current address my rent receipt, after few days i receive a call saying that the rent receipt would not suffice and we need a rent agreement i told them i do not have an agreement i have a notarised affidavit for my stay, they said that the same would not work. I told them I already have an account and I have submitted the same set of documents which had been submitted during account opening.

Again they requested for a clear copy of my address proof and revised salary slip which i provided to them and was awaiting a feedback for months there was no revert from the banks side. Somehow managed to get in touch with the bank credit card team and was informed that the application was rejected due to address proof not submitted.

i was never informed on the same, did not receive a call from the bank about it, neither an email. it is very disappointing and was the least expected, would never choose to bank with ICICI again in the future.