[Resolved] ICICI Bank — Credit Card Dispute Declined | |||
Hi, I raised a dispute request (SR[protected]. Yesterday I received an SMS saying that dispute has been declined by the merchant. I called ICICI customer care to check what reason the merchant has given while declining the dispute but customer care is not aware of that. Merchant is saying that they have claimed only 1 amount and ICICI bank is saying that merchant has claimed both the amounts. I am not getting how dispute can go in favour of merchant. Request you to please look into it or let me know where should I raise it if both bank and merchant cannot help in this matter? Thanks, Arun Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. | |||
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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ICICI Bank Customer Service Team