[Resolved]  ICICI Bank Credit Card — Fee for paying credit card bill in cash

Address:Mumbai City, Maharashtra

I recently(dec'14) paid ICICI bank credit card bill (Rs 46, 000) in cash as the due date was nearing and to ensure that I do not get delinquent and be penalized by heavy interest rates. this month when i see the credit card bill i was surprised to see RS 100 as fee for paying the credit bill in CASH. This is a illegal practise and how would it really matter to the bank on how the bill is paid, until it gets paid. I would like to sue the bank, unfortunately i don't believe its an easy task
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23611
    Pending
    2053
    Resolved
    14238
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information