[Resolved]  ICICI Bank — credit card No [protected]

Address:

Jalandhar, Punjab

C O M P L A I N TICICI Credit card Customer Care Divison Dear Sir/ Madam I am using a credit card No.[protected] of your Bank Every time I am penalized for the Rs 500/- as a late fee charges.While we are deposited check in the drop box well in time ALWAYS.When we have checked with the customer care they are saying as you are giving NON ICICI cheques. And you will have to deposit 5days before the due date.We donot understand this policy. While at the time of giving Credit card no body informed us this conditions. Neither after that any body informed us later. Nor it is printed on the statement we are getting every month.What does the last date means????For your information we have receive the statement on 21st of November2014and the last date is 23rd of Nov.When we informed the customer care that we have received the courier on 21st Nov. They said we do not now we have given statement to the courier on 17th Nov.That means to hand over the statement to the courier they treat that they have handed over the statement to the customers.This is an harassment to the customer.Dears If you have policy as mentioned above why you are issuing Credit cards to the Non ICICI account holders.I request you to wave the penalty Rs 561.80 from us with immediate effect.Other wise cancel our credit card. We do not want it any more.As we have no further plan to open an account with ICICI bank. Re the waver pls advise us by return mail as tomorrow 23 rd Nov is the last date.Looking forward to an early and positive response.Thanks and best regards SanjeevAngrish Mob:[protected]