ICICI Bank Credit Card — Officers Very Rash in dealing with customers

Address:

Ahmedabad, Gujarat, 380051

This is to inform that I have been using ICICI Bank credit card since almost 4 years now for almost[protected]. This time I had once again received the yearly charges debited to my account. On request to wave it off the officer named Ms. Zeba rashly told that you can go for other banks credit card. Even after telling her that she was rude in talking there were no apologies from her side she told that you can go and complaint to the bank or anywhere.

The question is that, even being a regular and loyal customer the bank has no regards for the customers and deal with them as if they are lying on road (on top of what scandal has happened for ATM Machines been hacked recently) why a customer should suffer for a pathetic customer service provided by the bank.

It suggests that customers need to move to some better bank credit card at least where customer service is better

Regards
Alok