ICICI Bank — Credit Card Online Fraud by Monarch Epay Kerala | |||
Dear Sir, I have ICICI Credit Card, I received a call from multiple Mob nos.([protected], [protected], [protected]) from Master and Visa Verification Department at ICICI Chennai on 3-Jan-2015. She (executive) told me that ICICI Bank will Issue a new Replacement Card on behalf of my existing Credit card since it’s going to expire. So first Bank Debit the charge of Rs.-8299 (Same is already been debited) but your reward point is 8299 that the same amount will be redeemed in your account before generating your bill. But still I am not received anything. So I Can't Liable to pay this amount. So please Solve My Problem and Save me from This Fraud. Thanks I am wondering how come the fraudster knows all my bank details. ICICI is responsible for keeping my account details secretly. But normal fraudster has all my account information and they tried talking to me as ICICI customer care executive. How come the fraud merchant is not being blocked from doing ICICI banking transaction even the merchant identified as fraud?? How come my details are shared to fraudster when its maintained by ICICI Bank?? ICICI Bank is solely responsible for this fraud to happen hence ICICI has to resolve the issue My Card Details: Bank Name: ICICI Bank Name: R. Tamilselvam My Mobile Number: [protected] Fraud Transaction Detail Date: 03/01/2015 Ref No: 74678445004415074514885 Transaction Details: Monarch_EPayKerala MUMBA IN Amount: 8299/- Authorization ID: 998571 Merchant Name: Monarch_EPayKerala Merchant ID: [protected] Fake Mobile Numbers used for this transaction 1. [protected] 2. [protected] 3. [protected] Regards, Tamilselvam Was this information helpful? | |||
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ICICI Bank customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Sir,
I have ICICI Credit Card, I received a call from multiple
Mob nos.([protected], [protected], [protected]) from Master and Visa
Verification Department at ICICI Chennai on 3-Jan-2015. She (executive) told me
that ICICI Bank will Issue a new Replacement Card on behalf of my existing
Credit card since it’s going to expire. So first Bank Debit the charge of
Rs.-8299 (Same is already been debited) but your reward point is 8299 that the
same amount will be redeemed in your account before generating your bill. But
still I am not received anything. So I Can't Liable to pay this amount. So
please Solve My Problem and Save me from This Fraud. Thanks
I am wondering how come the fraudster knows all my bank
details. ICICI is responsible for keeping my account details secretly. But
normal fraudster has all my account information and they tried talking to me as
ICICI customer care executive.
How come the fraud merchant is not being blocked from doing
ICICI banking transaction even the merchant identified as fraud??
How come my details are shared to fraudster when its
maintained by ICICI Bank??
ICICI Bank is solely responsible for this fraud to happen
hence ICICI has to resolve the issue
My Card Details:
Bank Name: ICICI Bank
Name: R. Tamilselvam
My Mobile Number: [protected]
Fraud Transaction Detail
Date: 03/01/2015
Ref No: 74678445004415074514885
Transaction Details: Monarch_EPayKerala MUMBA IN
Amount: 8299/-
Authorization ID: 998571
Merchant Name: Monarch_EPayKerala
Merchant ID: [protected]
Fake Mobile Numbers used for this transactions
1. [protected]
2. [protected]
3. [protected]
Regards,
Tamilselvam
I have ICICI Credit Card, I received a call from multiple
Mob nos.([protected], [protected], [protected]) from Master and Visa
Verification Department at ICICI Chennai on 3-Jan-2015. She (executive) told me
that ICICI Bank will Issue a new Replacement Card on behalf of my existing
Credit card since it’s going to expire. So first Bank Debit the charge of
Rs.-8299 (Same is already been debited) but your reward point is 8299 that the
same amount will be redeemed in your account before generating your bill. But
still I am not received anything. So I Can't Liable to pay this amount. So
please Solve My Problem and Save me from This Fraud. Thanks
I am wondering how come the fraudster knows all my bank
details. ICICI is responsible for keeping my account details secretly. But
normal fraudster has all my account information and they tried talking to me as
ICICI customer care executive.
How come the fraud merchant is not being blocked from doing
ICICI banking transaction even the merchant identified as fraud??
How come my details are shared to fraudster when its
maintained by ICICI Bank??
ICICI Bank is solely responsible for this fraud to happen
hence ICICI has to resolve the issue
My Card Details:
Bank Name: ICICI Bank
Name: R. Tamilselvam
My Mobile Number: [protected]
Fraud Transaction Detail
Date: 03/01/2015
Ref No: 74678445004415074514885
Transaction Details: Monarch_EPayKerala MUMBA IN
Amount: 8299/-
Authorization ID: 998571
Merchant Name: Monarch_EPayKerala
Merchant ID: [protected]
Fake Mobile Numbers used for this transactions
1. [protected]
2. [protected]
3. [protected]
Regards,
Tamilselvam
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I have ICICI Credit Card, I received a call from multiple
Mob nos.([protected], [protected], [protected]) from Master and Visa
Verification Department at ICICI Chennai on 3-Jan-2015. She (executive) told me
that ICICI Bank will Issue a new Replacement Card on behalf of my existing
Credit card since it’s going to expire. So first Bank Debit the charge of
Rs.-8299 (Same is already been debited) but your reward point is 8299 that the
same amount will be redeemed in your account before generating your bill. But
still I am not received anything. So I Can't Liable to pay this amount. So
please Solve My Problem and Save me from This Fraud. Thanks
I am wondering how come the fraudster knows all my bank
details. ICICI is responsible for keeping my account details secretly. But
normal fraudster has all my account information and they tried talking to me as
ICICI customer care executive.
How come the fraud merchant is not being blocked from doing
ICICI banking transaction even the merchant identified as fraud??
How come my details are shared to fraudster when its
maintained by ICICI Bank??
ICICI Bank is solely responsible for this fraud to happen
hence ICICI has to resolve the issue
My Card Details:
Bank Name: ICICI Bank
Name: R. Tamilselvam
My Mobile Number: [protected]
Fraud Transaction Detail
Date: 03/01/2015
Ref No: 74678445004415074514885
Transaction Details: Monarch_EPayKerala MUMBA IN
Amount: 8299/-
Authorization ID: 998571
Merchant Name: Monarch_EPayKerala
Merchant ID: [protected]
Fake Mobile Numbers used for this transactions
1. [protected]
2. [protected]
3. [protected]
Regards,
Tamilselvam