ICICI Bank — Credit Card Recovery Agent Harassment

manoj83

Address:

Mumbai City, Maharashtra

Hello, I was having ICICI bank credit card in year 2005, due to my accident and medical issue, i moved to other country. recently i received call from recovery agent and he asked to settle pending amount. since i am in Afghanistan, i request him to wait till may 7th as i would be back to Dubai and settle the payment through online process. He is now harassing like anything, and calling multiple times. At any cost i won't able to pay right now since from Afghanistan online payment are restricted. Recovery Agent no +[protected] Hence i request ICICI higher official to look in the matter.

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ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sir,

We regret the inconvenience that you have faced. Our official will get in touch with you to assist you with your concern.
We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

manoj83

Hello,

Thank you for considering, however you can contact me on [protected]@gmail.com.

manoj83

I have no due pending against ICICI Bank CC, however i am getting calls and call center guys are harassing lot.

I have paid the amount as per Credit Card statement.

Transaction Status Success
Transaction Reference Number DUTI[protected]

Payment of INR 26631.26 received on your ICICI Bank Credit Card 5177 XXXX XXXX 0000 Inbox

[protected]@icicibank.com

Dear Customer, May 14, 2015

Greetings from ICICI bank!

We have received payment of INR 26631.26 on your ICICI Bank Credit Card account 5177 XXXX XXXX 0000 on 13-MAY-15 through Click to Pay.

Thank you.

Sincerely,
ICICI Bank Credit Cards Team.