ICICI Bank — Credit card team Misbehavior | |||
Hi, My Name is Amit dubey I had applied for a credit card Before 2 Month at Borivali West Icici Bank Branch. After a month i got a mail confirmation that my Credit card request has been Declined. Then after 2 days i got a call from Icici bank chandivali branch some one by the name of ( NEHA SINGH [protected] ) She had ensured me that due to short address your approval is pending kindly provide the hard copy of documents i had done the same i had called them in my office and handoverd the documents again she told me that it will take another 10 days to process the applications i had agreed the same as iam needful of credit card after following up with her for more then 25 days i did, nt got any clarafication or any confirmation from her end. After a month i got a mail confirmation that my Credit card request has been Declined. again for the same reason then I had changed my address Dahisar East as per my salary account and handover the documents to executive and once again she has ensured me that within 10 days i will get my card. Then suddenly again i got a call from Miss. Villu Vishwa ( [protected]) stating that she is from icici bank chandivali branch her language was very harsh / and rude which was not proving that she is directly from icici bank. Your icici bank excucative sd UP wale aise hi hote hai ... i have all recording. Then lock complain in icici bank customer care But still no reply My SR No- SR[protected] Respective Icici bank senior authorities i am an old customer of your bank i did, nt expected such things from icici bank . I will closed all My family and friends account. My intention is not to complain you but atleast highlight you that how your employe behave in back of you. Awaiting for a valueable reply .Not An Appology My Applications No :- W[protected] My New Address ( As per Salary account ) :- Scarlett homes room no 610 Nr Mtnl Telephone exchange Dahisar Cheknaka Dahisar East 400068 Was this information helpful? | |||
ICICI Bank customer support has been notified about the posted complaint. | |||
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ICICI Bank Customer Service Team