ICICI Bank — Credit card team Misbehavior

Address:Mumbai City, Maharashtra

Hi, My Name is Amit dubey I had applied for a credit card Before 2 Month at Borivali West Icici Bank Branch. After a month i got a mail confirmation that my Credit card request has been Declined. Then after 2 days i got a call from Icici bank chandivali branch some one by the name of ( NEHA SINGH [protected] ) She had ensured me that due to short address your approval is pending kindly provide the hard copy of documents i had done the same i had called them in my office and handoverd the documents again she told me that it will take another 10 days to process the applications i had agreed the same as iam needful of credit card after following up with her for more then 25 days i did, nt got any clarafication or any confirmation from her end. After a month i got a mail confirmation that my Credit card request has been Declined. again for the same reason then I had changed my address Dahisar East as per my salary account and handover the documents to executive and once again she has ensured me that within 10 days i will get my card. Then suddenly again i got a call from Miss. Villu Vishwa ( [protected]) stating that she is from icici bank chandivali branch her language was very harsh / and rude which was not proving that she is directly from icici bank. Your icici bank excucative sd UP wale aise hi hote hai ... i have all recording. Then lock complain in icici bank customer care But still no reply My SR No- SR[protected] Respective Icici bank senior authorities i am an old customer of your bank i did, nt expected such things from icici bank . I will closed all My family and friends account. My intention is not to complain you but atleast highlight you that how your employe behave in back of you. Awaiting for a valueable reply .Not An Appology My Applications No :- W[protected] My New Address ( As per Salary account ) :- Scarlett homes room no 610 Nr Mtnl Telephone exchange Dahisar Cheknaka Dahisar East 400068
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ICICI Bank customer support has been notified about the posted complaint.
May 25, 2015
Updated by Amit Dubey
Dear Khithani,
This is the second time u rejected my name as per my knowledge i have
updated new address which is in Dahisar East As per my salary account
your icici executive visited that address and confirm. on dated of 2nd
may once again your executive came and collected my from
Application No- W[protected] and i still waiting for your reply.And wht u did with that guy who Misbehave with me
My Applications No :- W[protected]
Applied Date:- 2nd May 2015 My
New Address ( As per Salary account ) :- Scarlett homes room no 610 Nr
Mtnl Telephone exchange Dahisar Cheknaka Dahisar East 400068Icici
bank not take any action agst that guys then i will closed all my
account and my family account also and i will suggest my friends to do
the same thing. Because As u know that if icici bank peoples can do this
Misbehave with genuine person than to whom I belive. Regards Amit
Complaint comments 

Comments

Dear Mr. Dubey,

We are sorry to hear about your experience. Our official will get in touch with you to assist you with your concern.
We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
STILL NO REPLY FROM ICICI BANK

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