[Resolved]  ICICI Bank — Credit card transaction not authorised by me

Address:560068

My credit card account was debited by usd 39.95 each on 25.08.2016 and 26.08.2016 which was not authorised by me. I request to block my card immediately so that further debit can not be allowed. I am writng this mail to your chairman as well. Please block my card immediately otherwise i wil not pay.
Pramod kumar
Asstt general manager
State bank of india
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Sep 27, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Aug 20, 2016
sahu.subhaahree's response
ICICI Bank — Regarding credit card email id change

1 Review
Sa sahu.subhaahree on Aug 20, 2016
Mark as Resolved

Hi, I m one of your credit card holders, I need to change my email address, plz note my personl e-mail id and plz send the statement to my personal id, and my id is subhashreesahu.[protected]@gmail.com. i hope you can make it soon as possible.
thanking you,
Subhashree
Verified Support
Aug 27, 2016
ICICI Bank Customer Care's response
Dear Mr. Kumar,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3gex9) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Verified Support
Aug 27, 2016
ICICI Bank Customer Care's response
Dear Ms. Sahu,

We have made a note of your concern and contact details. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Verified Support
Aug 27, 2016
ICICI Bank Customer Care's response
Dear Mr. Imran,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3gex9_aaab) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Hi, I m one of your credit card holders, I need to change my email address, plz note my personl e-mail id and plz send the statement to my personal id, and my id is subhashreesahu.[protected]@gmail.com. i hope you can make it soon as possible.
thanking you,
Subhashree
Dear Concern„

Today i.e.19/08/2016 i have use ICICI bank ATM phoolvilla at 08:25 PM an when the atm about to dispence the cash the power shuts off and the amount has been dedicted from my account.

Plz do needful to reverse my deducted amount.

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