[Resolved]  ICICI Bank — Credit card users data is insecure and open to unauthorized modifications

Address:

Chennai, Tamil Nadu, 600117

For the above mentioned credit card, which i have been using for almost 5 years, the contact mobile details and email id has been changed without my permission and knowledge and i am not sure how it has been done. Because of which, i did not receive the email or sms regarding the bill and inturn due to which, bill tracking got missed and the payment for credit card got delayed last month and i have been charged late payment and interest. I want all the charges to be reversed and an explanation on how the details are changed. Security of my information is in questionary.