ICICI Bank — Deducted without my notice

Address:

Jaipur, Rajasthan

Hi Team
I am having Salary account in ICICI from last 6.5 years and my account no. is[protected]. I was just checking my bank statement and got the shock because my account has been debited as SMAB Chgs-Jan14+Stax 43.26 i.e INR 393.26 and SMAB Chgs-Feb14+Stax 43.26 i.e INR 393.26. I don't have any mail informing about this MAB charges. I have no Information from ICICI. No call, no mail and no message. Now that I understand that ICICI bank has not informed me about change of balance system and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e."levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006. This is really ridiculous as my money is deducted with out my notice. Thanks, Ambika Prasad Mahalik