ICICI Bank — deduction of MAB charges w/i prior intimation

Address:

Chennai, Tamil Nadu

My Banker : ICICI BANK, TNAGAR BRANCH My account no. :[protected] M y contact number : [protected] account type : S/B Account opened : year 2005 I found that my account has been debited by MAB charges as below :- 12/1/2015 : SMAB Chgs DEC14+Stax43.26 : 393.26 16/2/2015 : SMAB Chgs-Jan15+Stax 8.34 : 75.88 In the last 10yrs, I had no problem with yourbanking system. In jun'14, you have deducted 30/06/2014 : SMAB Chgs May14+Stax 0.11 1.06 for which, I did not mind as it is just Rs.1. Just after 6 months, you have swallowed Rs. 480(SMAB Chgs) from my account without my knowledge. You only opted us to open with s/b A/C with ZERO BALANCE facility.Then, why do you take money from my account "in the name of MAB" without any prior intimation to me(Thefting is illegal in India). If you changed your policies, can't you update your clients by sms ? Remember, the bank account is absolutely mine and definetly not yours. You have no right to pull my money from my account w/o proper intimation (pl don't forget the word in English : client). Of coarse, you have all the right to through your poor clients out and retain HNI. If so, send a SMS to your clients for closing the a/cs who cannot maintain 10000 and those who are not affordable to your new system, will be happy to close the account. Never forget the fact that we are not living in 1990 and ICICI is not the only bank available in INDIA.RBI has allowed many more people to do banking operations and consumers has wide choice than ever before. Back to my story, I want Rs. 480 to be reimbursed to my account and if you want me to close the a/c, I am pleased to do it. give me time. If charges deducted are not credited back to my account, let me approach Banking Ombudsman citing Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006. thank you K SELVANAYAKI CHENNAI [protected] 16 APR 15