[Resolved]  ICICI Bank — Deduction of money by practicing fraud

Address:Howrah, West Bengal, 711302

Respected Sir/Madam, The fraud practice from the ICICI BANK compels me to write this mail to you. In the month of August a salary account being no.[protected] was opened by my employer in my name through Sk. Motiur Rahaman (Mb-[protected]) of ICICI Bank, N.S. Road Branch. But on 09/11/15 without any intimation they deducted Rs. 568.86/- from my account on account of Master Expression Debit Card though I was not at all interested in it. On query, over phone they told me that I personally went to their Office and gave my consent for Master Expression Debit Card which is out and out a lie. Except their verbal reply they did not provide any documentary support for their reply. I wrote thrice through their complaint box over their web site to the various officers, concerned but neither any reply nor any complaint number has been provided to me from their end. Their complaint box is just for show-off. This is my humble request to you please look into the matter and a little bit of your endeavour in this matter, may aware a lot of account holders who are also the prey of this cheater bank. Yours faithfully, Dipika Naskar (Mb-[protected])
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Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 02, 2015
ICICI Bank Customer Care's response
Dear Ms. Naskar,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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