ICICI Bank — Deficiency in service due to non acess of your customer care exectives

Address:

Chandigarh, Chandigarh

Hi Sir, I am your consumer having credit card no.[protected]. There is a discrepancy in my latest bill as one entery of my repayment is missing.I have tried repeatedly to contact customer care executive, at least 20 times through different numbers & at different customer care numbers shown on your website, but none leads to your executive except phone banking & consumption of 10-15 minutes every time.I have RECORDED few calls which can ESTABLISH that it`s next to impossible to contact your executive in case any clarification is required to be done by any customer.Delay in repayment by me has occurred now due to want of clarification.Please email my last 3 bills along with repayment details to avoid any further delay & Please tell your recovery boys not to call, unless they have billing & payment details to explain your customers.It would be appreciable if you update your website with latest phone numbers to approach your executives.Levy of interest may also be waive off till clarification. Regards Rajeev Kawatra [protected]