[Resolved]  ICICI Bank — Deposited Cheque lost in ICICI Bank

Address:

Visakhapatnam, Andhra Pradesh

I Dr. S Srinivasa Rao put before you the following for your perusal and needed action. A customer was put to embarrassing situations and hardships for the only reason of depositing the cheque in ICIC bank.
I bear the Savings Account number[protected] in ICICI.Dwarakanagar branch, Visakhapatnam and I deposited a cheque of ( one lakh sixteen thousand four hundred and twenty eight) bearing the no. 297733 of SBI, dated 29/ 01/13 in ICICI bank, MVP branch, Visakhapatnam on 04/03/2013. The cheque was issued by the Post Master, Vetapalem, Prakasam (Dist) on maturity of my Recurring deposit.
When the enquiry is made on non encashment of money after a fortnight, I was informed that it may get late. After 21 days I received a letter from ICICI informing that the cheque was lost in the transit but was not cashed at SBI, Chirala, which has issued the cheque. On personal enquiry I was told to get another cheque from the Post Master, Vetapalem, Prakasam (dt) as the previous one was lost and not cashed. I went to Vetapalem, Chirala all over from Visakhapatnam to meet the post office for the same.
I was asked to wait as the post office of Vetapalem has to take permission from the head office to issue a new cheque. It has taken a few months to have the clearance. When I made a trip to chirala again for cheque I was informed to submit indemnity bonds from ICICI, SBI and myself. Again in the month of Nov 2013 I went to Vetapalem from visakhapatnam and submitted the same at the post office for getting a new cheque.
I had to suffer nearly for one year literally moving from one place another with the pressure on the mind as the cheque was for more than one lakh. I was put into trouble to look into other sources for money for which purpose I planned with the matured amount. Apart from the pressure I have to spend Rs.10000/- amount for my travels from Visakhapatnam to Vetapalem and Chirala. I lost the interest (12%) on the amount for one year that is Rs.12000/-.
In this regard I request to reimburse the total amount Rs.22000/- as I have incurred otherwise legally proceed.

I solicit your kind action in this matter at an early date