[Resolved] ICICI Bank — Extra charges deducted from my account

remyakrishna

from Kayankulam, Kerala

Address:

Kollam, Kerala

Hi, I am not sure what kind if charges are bank applied and deducted 3002.81 Rs from account. Here is what it shows in my statement: BIL/[protected]/NchgRs2.50STRs0.31 Dr 3, 002.81 I have not made any transactions at all which can cost me with extra charges. Someone need to explain me and get that money back in my account. Wondering if I have to change bank now. Bank are suppose to be trusted and if I have to look into all details then I do not need bank for that. Looking forward to hear from you. regards, Ramya

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Aug 14, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Ms. Ramya,

We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will assist you. Refer 'a02pck' in the subject line.

Regards,
ICICI Bank Customer Service Team