[Resolved]  ICICI Bank — Fake commitments in disbursement of loan.

Address:Durg, Chhattisgarh

I had applied for an auto loan. I was supposed to buy a car on 21 st oct 2014 since it was an auspicious day. I had submitted all documents as asked by them one week back. They updated me that they approved my loan. Also they spoke to the dealer confirming about the loan and amount to be sanctioned. Also they took money to open a saving account against loan on 18th oct 2014 On 20th oct 2014 Monday afternoon I called them they said sorry loan is cancelled. This is the approach of ICICI. and it's called cheating. I called customer care., it seems there is no loan applied in my name. Customer care guys asked for loan application no. But it seems the local Icici branch in bhilai Chhattisgarh here got no application no. What am I suppose to do. They lied. They fault committed. I would have applied some where else.
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Aug 14, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will assist you. Refer '935326' in the subject line.

Regards,
ICICI Bank Customer Service Team

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