ICICI Bank — Falsely Charged "DP Charges"

Address:

Ahmedabad, Gujarat

I have a ICICI Bank salary account which I had to create as it was required by the company I work with. When I created my account the representatives informed me to take a Demat account along with the bank account as it would be a benefit when I change my account to a Savings account. He told me I could have a 0 balance Savings account if I had a Demat account along with it. I was told it was free and there was no charge for this Demat account. Today I went to the ATM to withdraw cash and I noticed Rs 607.00 less in my account. I checked through Net Banking and noticed I had a charge with the name "00405231 DP CHGS TILL FEB-15" which withdrew Rs 607.00 from my account. No sms was sent regarding this debit from my account on my registered mobile number. This is totally unacceptable and I need an explanation.