[Resolved]  ICICI Bank — Fraudulent Transaction in my account

Address:Mumbai City, Maharashtra, 400708

Dear Sir/Madam, I am an NRI working overseas and having NRE account at ICICI BANK. I would like to inform you that there are fraudulent transactions performed in I my NRE Saving account[protected] located at ICICI BANK, Sector – 19, Airoli, Navi Mumbai branch on 30/11/2015. The following are the fraudulent transactions recorded. All transactions are performed between 7 AM to 8 AM mornings. They completely made my account empty. Date 30/11/2015 Rs. 170000/- Date 30/11/2015 Rs. 170000/- Date 30/11/2015 Rs. 171000/- Date 30/11/2015 Rs. 200000/- ===================================== Total Rs. 710000/- ===================================== After receiving SMS on my registered mobile number concerning these transactions, I tried to login to my net banking in order to verify but my password had been modified so I could not login. Then I called NRI customer care to report this case which request number is SR[protected]. These all are fraud and not performed by me. So I am requesting herewith to look into this matter and investigate as soon as possible in order to reimburse the said amount back to my account. Best Regards Arvind Kumar
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Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2015
ICICI Bank Customer Care's response
Dear Arvind Kumar,

We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

Regards,
ICICI Bank Customer Service Team
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