[Resolved] ICICI Bank — Fraudulent Transaction on ICICI Bank Credit Card No.[protected].

Sandeep0907

from Gurgaon, Haryana

Address:

Gurgaon, Haryana

I, m the another victim.Today 23rd sep. 2014, at 10:48 am transaction on same merchant location i.e. Aryma Group Delhi of amount Rs. 7990/-, there seems unauthorized involvement of bank's personnel in these fraudulent transactions, Also bank personnel's (Customer care) is neither interested to track the merchant location or beneficiary nor revealing the merchant location and address to the customer or cyber crime team of police. -Sandeep singh

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Aug 14, 2020

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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Comments

Trupti Bhosale

from Haridwar, Uttarakhand

I TOO HAVE THE SAME EXPERIENCE ON 22.08.14 FOR RS.7990.00 AND ICICI BANK IS DENYING THEIR RESPONSIBILITY SAYING ANSWERING TO PHONE CALLS IS YOUR RESPONSIBILITY AND EVEN POLICE IS UNABLE TO TRACE THESE PERSON . NOW THE QUESTION IS THAT TO WHO WILL HELP US?

ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Ms. Bhosale,

We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will assist you. Refer '292782_aaaa' in the subject line.

Regards,
ICICI Bank Customer Service Team