[Resolved]  ICICI Bank — Getting charged multiple times

Address:Chennai, Tamil Nadu

I was getting charged multiple times at least 1 to 5 times per month as per above "POSDECCHG" and "ATMDECCHG"

This is extremely frustrating and I need a valid explanation why its charged several times?

I checked in ICICI Bank and they said it could be related to swipes in merchandise outlets, when the balance is insufficient. But which never happened, hardly I could have swiped in merchandise outlets 1 or 2 times.

Attached proofs for past two months ( you may check my phone banking or user name to confirm my account number which starts with 10400150XXXX)

Regards,
Javid Hussain A
[protected]
+1 photos
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Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Mr. Hussain,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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