[Resolved] ICICI Bank — Harassment by recovery agent

Vishal2120

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

In last 5 days I have been getting calls from Recovery agent (a lady who does not have basic decency) for almost 30-40 times in an hour. Calls i am getting from [protected] [protected] This is happening for no fault of mine as I have no old outstanding with them as I am regular EMI payer. This is for someone else who happens to be in my team and has taken a loan and there is some dispute going on. Just because of this, I am being shamelessly harassed by the bank. This is horrible and ridiculous. I want this to be stopped ASAP by bank and a written apology to be given by the bank.

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Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2015

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2w60m) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team