[Resolved]  ICICI Bank — Icici Bank Credit Card reward points redemption fraud

Address:

Hyderabad, Andhra Pradesh

Sir, I am from hyderabad and using icici bank credit card since ten years. recently i come to know from one of my friend about reward points for using credit card. I called up to the Icici Bank Credit card department for asking about my reward points, i though that i was using icici bank from long back and my reward points can be huge. i Come to know from the customer service department that i have 9000 points and i can redeem it for shopping. I asked to them to send prepaid vouchers for Pizza hut worth of same point. i received the same from the bank. But the problem is that the prepaid vouchers are not valid as it showing invalid when i went to order at pizza hut branch, even i was tried to place an order through online it showing invalid prepaid voucher. The same thing i told the customer service department but no action has been taken since five days. Requesting you to please Look into this and do the needful. Thanking You.